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>In Windows, search for and open Programs and Features. Step 2: Uninstall the HP driver and software

Turn on the computer, and then continue to the next step. Reconnect the power cord to the router, and then wait for the Internet activity light to display a normal connected status. When a USB or Ethernet cable is connected to the printer, the printer cannot connect wirelessly.Ĭlose all running programs on your computer, and then shut down the computer.

Turn off the printer, and then unplug any USB or Ethernet cables. Turn off the router by pressing the power button or disconnecting the power cord. Complete any tasks or downloads in progress before continuing. The following steps temporarily disconnect network and Internet connections, and require restarting your computer. Restart the computer, printer, and router to resolve any connectivity error states. Step 1: Restart the computer, printer, and router Hi like to help with the network installation issue. Wait for the computer to connect to the printer, and then click Next to install the print driver. To find the printer IP address, print a Wireless Network Test report or a Network Configuration page. Type your printer IP address into the text box, and then click Next. Select Autodetect from the Device type drop-down list.

Select Add a printer using TCP/IP address or hostname, and then click Next. If your printer is not in the list, click the back arrow in the upper left corner of the window two times to return to the Find a printer by other options step, and then continue with these steps. If your printer is in the list, select it, click Next, and then follow the on-screen instructions to install the driver. Select the port to be used by your printer, such as USB001 for a USB connected printer, and then click Next.Ĭlick Windows Update, and then wait for the print drivers to update.Ĭlick HP, Hewlett-Packard, or Hewlett Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane. If your printer is not in the list, continue with these steps.Ĭlick The printer I want isn't listed, and then select Add a local printer or network printer with manual settings. On the Choose a device or printer to add to this PC window, select your printer, click Next, and then follow the on-screen instructions to install the driver. In Windows, search for and open Control Panel.Ĭlick Devices and Printers, and then click Add a printer. Install the built-in print driver over a network connection with Windows 10 or Windows 8. Installing and Using the Windows Built-in Print Driver.